Returns & Exchanges

At MELO Labs, Inc., we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for unused and unopened products to ensure a seamless shopping experience.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all components and documentation are included to prevent damage during transit.

• 3.
  Ship the Items

  Affix the provided shipping label or use a trackable shipping service to send your package back to our designated fulfillment center.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.